Accessibility in the Toitoi Hawkes Bay Arts & Events Centre
TOITOI HAWKE’S BAY ARTS & EVENTS CENTRE
Venue address
101 Hastings Street South, Hastings 4122
Getting to Toitoi
Public transport:
- The closest bus stop is Heretaunga Street East, goBay bus #11
Drop‑off and taxis:
- There is a drop-off zone directly outside the main entrance that can be used for private vehicles, taxis, and rideshare services
Accessible parking:
- Accessible parking is available on Eastbourne Street (2 spaces), Baker Tilly Staples Rodway carpark (4 spaces), and Heretaunga St East (1 space)
Entering the Venue
- The main entrance (Cushing Foyer on Hastings Street) is wheelchair accessible and step‑free
- To access the Opera House performance spaces, there are stairs or a lift to the Dress Circle, and stairs to the Grand Circle (sometimes called the gods).
- As this is a category 1 historic building, some of the doorway widths vary
Lifts:
- One lift is available from ground to the upper levels.
Inside the Venue
Mobility access:
- Wheelchair, companion, and early seating available
- Access to the Grand Circle seating in the Opera House is via steps only
- Two manual wheelchairs are available, please pre‑book by calling 06 871 5289
Accessible bathrooms:
- Two unisex bathroom stalls are available on the ground floor, and one in the Dress Circle foyer.
- As this is a category 1 historic building, some of the doorway widths vary
Accessible seating + tickets
For the Gala Concert/s:
- A certain number of accessible seats are reserved for access patrons
- To book accessible seats, please contact Toitoi directly at 06 871 5289 or email info@toitoivenues.co.nz (rather than booking through Eventfinda)
- When you book, please request accessible seating and discuss with the venue to make sure the assigned seat/s will meet your access needs
For the day-time performance sessions:
- Seats are not bookable in advance, but are available. If you require accessible seating, please arrive early and notify door staff/ushers
Performers and Backstage Access
- Toitoi staff will guide / assist with backstage access
- Raked stage
- There are accessible backstage dressing rooms and toilets
Additional Accessibility Supports
- Quiet / low‑sensory spaces available on request
- Hearing Assist system available
- Service dogs are welcome
- Hidden Disabilities Sunflower Initiative
If you have specific access requirements or would like assistance planning your visit, please contact Toitoi ahead of your visit:
https://www.toitoivenues.co.nz/plan-your-visit/accessibility/
accessibility@toitoivenues.co.nz
06 871 5289