Accessibility in the City West Church
CITY WEST CHURCH
Venue address
62c Poplar Grove, Whalers Gate, New Plymouth 4310
Getting to City West Church
Public transport:
- The nearest bus stop is a 7-minute walk to Poplar Grove (route #2)
Drop‑off and taxis:
- There is a covered drop-off zone directly outside the main entrance that can be used for private vehicles, taxis, and rideshare services. At the top of the drive, take the first left
Accessible parking:
- Three accessible parking spaces – one by the portico entrance and two in the top car park (both first come, first served)
Entering the Venue
- The main entrance is wheelchair accessible and step‑free
Lifts:
- None available
Inside the Venue
Mobility access:
- Wheelchair, companion, and early seating available
- Not all public spaces are step free
Accessible bathrooms:
- Two accessible toilets – one by the main auditorium, and one in the women’s bathroom by the hall
Accessible seating + tickets
- A certain number of accessible seats are reserved for access patrons
- Please contact Humanitix using the details listed here
- When you book, please request accessible seating and discuss with the ticketing agent to make sure the assigned seat/s will meet your access needs
- If you have booked accessible seating, please arrive early and notify door staff/ushers
Performers and Backstage Access
- The only access to the stage is via stairs
- No accessible bathrooms backstage
Additional Accessibility Supports
- Service dogs are welcome
If you have specific access requirements or would like assistance planning your visit, please contact City West Church ahead of your visit:
(06) 751 3659